How does Fiable connect with me?

Overview

[One or two sentences explaining the purpose of this article — e.g., helping vendors understand how and why Fiable will be in touch with them throughout the assessment process.]

Why Fiable Is Contacting You

[Brief explanation — e.g., a customer you work with uses Fiable to assess vendor risk, and you've been identified as part of that process.]

How Fiable Will Reach You

• [Channel 1 — e.g., Email] — [What it's used for]
• [Channel 2 — e.g., Phone] — [What it's used for]
• [Channel 3 — e.g., Vendor portal notifications] — [What it's used for]

What You'll Be Contacted About

• [Reason 1 — e.g., initial assessment request]
• [Reason 2 — e.g., reminders to submit documents]
• [Reason 3 — e.g., confirmation of completion]
• [Reason 4 — e.g., requests for additional information]

How Often You'll Hear From Us

[Explain contact frequency/cadence — e.g., number of reminders, spacing between them.]

Who You Can Contact With Questions

[Explain how vendors can reach Fiable directly — e.g., support email, phone number, help center link.]

What Happens If You Don't Respond

[Explain escalation — e.g., additional follow-ups, notification to the customer.]

Related Articles

• [Link to related article 1 — e.g., How Do I Prepare My Documents for Assessment?]
• [Link to related article 2 — e.g., Keeping Your Information Secure]